NAKIVO, which makes data protection software for VMware virtualized environments and cloud backup, has released NAKIVO Backup & Replication v4.1. The new version introduces new features for cloud, hosting, and service providers who can use NAKIVO Backup & Replication to provide VM Backup-as-a-Service, Replication-as-a-Service, and Disaster-Recovery-as-a-Service in their cloud environments.
NAKIVO provides an HTTP API that enables customers to automate and orchestrate VM backup, replication, and recovery jobs within NAKIVO Backup & Replication. The kit includes API documentation and code examples and has been designed so that even non-developers can easily use it. The API enables cloud, hosting, and service providers to easily integrate NAKIVO Backup & Replication v4.1 with cloud monitoring, automation, and orchestration solutions to further reduce time spent on VMware data protection management and decrease their data protection costs.
NAKIVO introduces a new feature to proactively provide support services to its SMB, enterprise, and cloud provider customers. NAKIVO Backup & Replication can now automatically create, encrypt, and upload support bundles to a NAKIVO support server. This will help NAKIVO support to quickly identify a root cause of an issue and provide a solution. Also, the new Call Home feature can help NAKIVO Support to discover, investigate and suggest possible resolutions to a problem, even before a customer becomes aware of the issue.
In addition to Windows and Linux installers, NAKIVO provides pre-configured Virtual Appliances (VAs) which enable a simple and streamlined deployment of the product. In the new version, pre-configured VAs now have a new UI which enables users to configure VA networking and increase backup repository size without the need to use Linux commands.
NAKIVO Backup & Replication v4.1 now also supports datastore clusters that can be selected as a target for VM replication or as a target for recovery from VM backup.
“NAKIVO continues to advance into VMware cloud backup and disaster recovery market with their new release. New features will help cloud service providers – such as our company – to deliver more reliable and cost-effective services to our SMB and enterprise customers,” said Marco Musolesi, CIO, eLogic SRL.
“Most software vendors take a passive and reactive approach to Technical Support – their engineers wait for customers to submit issues, and often require to exchange emails or calls before they start working on anything. NAKIVO is clearly aiming to help their customers be successful in protecting their VMware environments. With the release of the Call Home feature, NAKIVO Technical Support should be able to proactively support customers, cut down issue resolution time, and maybe even provide assistance even before a customer is aware of an issue” said George Crump, Lead Analyst, Storage Switzerland.
“We’re focused on delivering new features for enabling our cloud service provider partners be successful in delivering simple and cost-effective VM data protection services,” said Bruce Talley, CEO and Co-Founder of NAKIVO. “We will continue to improve our cloud-provider feature set and further penetrate into the cloud backup market.”